SAVANNAH THOMPSON, ET AL. VS. JOHN MUIR HEALTH INC.

This notice gives Class Members the opportunity to exclude themselves from the lawsuit or object to the settlement. On March 21, 2025, the judge certified the lawsuit as a class action on behalf of Kaiser insured and uninsured patients who received the Service during the class period. The parties reviewed (anonymized) records and identified 289 Class Members. Now, rather than go to trial, the parties have negotiated a settlement to resolve the case for every Class Member. The judge must decide whether to approve the settlement. If you received a postcard or email directing you to this website, that is because you have been identified as a Class Member.

The lawsuit concerns the gross charge that John Muir Health (“John Muir”) emergency departments charged for a certain urine test (the “Service”) between October 4, 2018, and December 31, 2022. Plaintiff Savannah Thompson filed a lawsuit alleging that John Muir, as a result of the gross charge for the service, overcharged her and other Class Members for the Service, even though the actual amount charged for the service varies depending on whether the patient has insurance and, if so, what type. John Muir denies the allegations. The judge has not decided who is right.

In a class action, one or more people called class representatives (in this case, Savannah Thompson) sue on behalf of people who have similar claims. Often this occurs because the individual value of each claim is insufficient to warrant any person suing on their own. Once a class is certified, the lawsuit is resolved for all of the people in the class, except for those who timely exclude themselves from the class.

The settlement is designed to put all Class Members in the financial position they would have been in if John Muir had not included any charge for the Service. Because Class Members received a variety of unrelated services from the emergency department, and Class Members had different insurance benefits, the settlement uses a formula to calculate how much less each Class Member would have personally paid or owed to John Muir, after accounting for insurance benefits and/or other discounts, if the price for the Service has been zero. The settlement also credits an additional $750 to each member of a sub-class that will be resolving claims related to allegedly unfair debt collection.

Under the settlement, the resulting total credits to each Class Member are first applied to reduce any account balance that they still owe John Muir. For Class Members who do not owe any account balance (or whose total credits are greater than their account balances), the credit (or remainder of the credit) will be refunded by check to each Class Member up to the total amount that the Class Member actually paid to John Muir for the entire medical encounter on that date.

There are 289 current Class Members. Each will receive either a cash refund payment or an adjustment to their account balance. The total cash refund payments to these Class Members is $59,483.22 and the total credits to these Class Members’ unpaid account balances is $636,783.17. If you are a Class Member, and the settlement is approved by the Court, you will receive the benefits due to you under the settlement. No further action is required.

The Class Members in this case consist of all persons who (1) received medical services at a John Muir Hospital Emergency Department between October 4, 2018 and December 31, 2022 (2) that included the Service at issue in this case, (3) had Kaiser insurance or were uninsured at the time, and (4) were held financially responsible by John Muir for the services rendered at the encounter in an amount beyond a flat fee insurance deductible (the “Class”). There is also a subclass consisting of all Class Members who, on or after October 4, 2021, received bills for the medical services rendered at the encounter that stated their accounts were past due. John Muir records have identified 289 persons who fit the Class definition, 63 of whom are also in the subclass. Only these persons are Class Members (except any Class Member may exclude himself or herself from the Class as discussed below.

If you received a postcard and/or email directing you to this website, that is because John Muir records indicate that you are a Class Member.

To ensure you receive your payment(s) promptly, you may update your address by sending an email to the administrator including your full name, previous address and current address to info@JohnMuirHealthClassActionSettlement.com or by mail to the address below.

The deadline to exclude yourself was March 5, 2026.

The court has appointed the following law firms and attorneys as the “Class Counsel” to serve as the attorneys for the Class Members:

These are the attorneys who negotiated the settlement on behalf of the Class Members. If you are a Class Member, these attorneys represent you as part of the class, unless you timely exclude yourself from the class. You also have the right to hire your own attorney at your own expense.

To date, Class Counsel have not been paid for their work or expenses bringing this lawsuit. As part of the settlement, in addition to the settlement benefits to the Class Members, John Muir has also agreed to pay their reasonable attorney fees and expenses not to exceed $600,000.00. The actual amount of the attorney fees and expenses that these attorneys will be awarded will be determined by the court based on a fee application that they will file, to which John Muir has the right to object. Class Members have the right to object to the attorneys’ fees application even if they think the settlement terms are fair.

No. Class Members are not responsible for any costs regardless of the outcome of the lawsuit.

The objection deadline was March 5, 2026.

You can only object to the Settlement if you are a Class Member. Requesting exclusion from the Settlement is notifying the Court that you do not want to remain a Class Member. If you exclude yourself, you have no basis to object because the Settlement no longer affects you.

This website includes links to key litigation documents, including the settlement agreement, and will be updated periodically as new information or key documents become available.

Complete copies of all public pleadings, court rulings, and other filings in this lawsuit are available for review by accessing the court docket in this case as follows:

• Go to https://odyportal.cc-courts.org/portal
• Click on Smart Search for Court Records
• Enter the case number: C22-02125

Please do not contact the court regarding the Lawsuit. If you cannot find the information you need, you can contact the administrator by email at the contact information below or Class Counsel at the addresses and/or telephone numbers above.

You may also contact the Settlement Administrator by writing to

John Muir Health Class Action
c/o Settlement Administrator
P.O. Box 2467
Portland, OR 97208-2467

Or by email to info@JohnMuirHealthClassActionSettlement.com